Fixit Privacy Policy
1. Introduction
This Privacy Policy explains how Fixit collects, uses, shares, and protects your personal data when you use our website, mobile application, and related services (collectively, the "Service"). By using Fixit, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.
2. Data Controller
The controller of your personal data is Fixit Technologies Ltd. If you have questions about your data, please contact us at support@fixit.com.
3. Categories of Personal Data We Collect
- Data you provide: Name, email, phone number, address, date of birth, profile photo, and any information you submit when registering, posting, or communicating on Fixit.
- Data from third parties: If you log in with Google, Apple, or other providers, we may receive your name, email, and profile image from them.
- Automatically collected data: Device information, IP address, browser type, usage data, cookies, and location data.
- Transaction data: Payment method, transaction date, and amount (we do not store full payment card details).
4. Data Protection Principles
- We process your data lawfully, fairly, and transparently.
- We collect data for specified, legitimate purposes and do not process it in ways incompatible with those purposes.
- We ensure data is accurate and kept up to date.
- We retain data only as long as necessary for the purposes described.
- We protect your data against unauthorized access, loss, or damage.
5. How We Use Your Data
- To provide and improve the Service
- To personalize your experience and show relevant content
- To manage your account and provide customer support
- To communicate with you about your use of Fixit
- To analyze usage and improve our offerings
- To send you marketing communications (you can opt out at any time)
- To enforce our Terms and Conditions and prevent fraud
- To comply with legal obligations
6. Legal Bases for Processing
- Your consent
- Performance of a contract
- Legitimate interests (such as improving our Service and marketing)
- Compliance with legal obligations
7. Sharing Your Data
- With service providers who help us operate and improve Fixit (e.g., cloud hosting, analytics, payment processors)
- With law enforcement or authorities when required by law
- With third parties in connection with business transfers (e.g., mergers, acquisitions)
8. Your Rights
- Access, review, and update your personal data
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at support@fixit.com.
9. Age Limitation
Fixit does not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
10. International Data Transfers
Your data may be transferred to and processed in countries outside your own. We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable law.
11. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
12. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes. Continued use of Fixit after changes means you accept the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at support@fixit.com.
